Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What prompts the error message: “Unable to determine existing SolidWorks version?

April 26, 2017determine Error existing message prompts SolidWorks version

0

Posted

What prompts the error message: “Unable to determine existing SolidWorks version?

1 Answer

0

Posted

Generally there are three reasons why a user would be prompted with this error message. They are:1) The SolidWorks install path is incorrect.2) The O/S type does not match the service pack upgrade type.3) The “check sum” used to determine whether the download is good, shows a discrepancy If these have all been verified as correct, try rebooting the computer and running the upgrade as the first (and usually only) application running on restart.