What programs does the AGLC have to educate and inform the playing public about responsible gambling?
On its own and in conjunction with industry partners, the AGLC has initiated the following responsible gambling educational programs: • Deal Us In: A mandatory training program for all casino and Racing Entertainment Centre (REC) staff. The Deal Us In program provides casino and REC staff with the knowledge and skills to help recognize and provide guidance to gamblers in their venues who may be experiencing problems as a result of their gambling. • Reel Facts: The Reel Facts online training program was developed to instruct employees in licensed establishments with VLTs about responsible gambling, what it is and how to promote healthy attitudes towards gambling. • Responsible Gambling Awards Program: A recognition-based program sponsored by the AGLC, the Responsible Gambling Awards Program features mandatory and voluntary components, all of which equip VLT retailers and their staff with the information and education to help their customers understand what responsible gambling is, the b