What products does EHNAC offer the healthcare industry?
Our products, which we call programs, address entities that process real-time and batch transactions, such as: • Healthcare Network Accreditation Program (HNAP): focused on electronic health networks (EHNs) • Financial Services Accreditation Program (FSAP): focused on financial institutions for both their EHN and lockbox • Payor Clearinghouse Accreditation Program (PCAP): focused on payors with electronic gateway/frontend capabilities for their trading partners • e-Prescribing Accreditation Program (ePAP): focused on e-prescribing and PBM entities for the EHN 2. Tell us about EHNAC’s accreditation process and the aspects of an organization you look at. The accreditation process addresses four major areas, listed below with sample criteria for each: • Business Practices • Identify protected health information (PHI); treat as confidential data in all documents • Customer service benchmarks, including defined levels of service and escalation procedures • Improved Response Times • Transact
