Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What products are currently supported by SupportLink?

April 26, 2017Currently products supported supportlink

0

Posted

What products are currently supported by SupportLink?

1 Answer

0

Posted

Technical support is available for any actively supported version of a commercial product sold by DataDirect Technologies that fails to work as documented. DataDirect Technologies considers the most recently released version and the one immediately preceding it to be actively supported versions of any product that has not been deprecated. For example, this means that if 6.0 is the most recently released version of Connect for ODBC and 5.3 the version immediately prior to 6.0, versions 5.3 and 6.0 are considered the actively supported versions of Connect for ODBC.