What process will be used to notify REPs and customers of potential weather-related outages?
TNMP may provide specialized newspaper articles and other educational materials to help inform customers and the general public of the potential weather-related events. An example would be where customers are reminded of the upcoming Hurricane Season to encourage Gulf Coast residents to make preparations and precautions as necessary, should a major storm materialize. TNMP will also advise REPs operating in its service territory of preparations being done by the utility to prepare for a possible disaster and of our approach to managing the service restoration process during such an event. In addition, TNMP maintains an “in-house” Emergency Operations Plan which identifies Critical Customers and provides information, such as food and lodging, for employees working in the restoration process.
