What process will be used to notify REPs and customers of planned power outages?
At the present time, TNMP does not have in place an Automated Outage Notification System. TNMP will use electronic mail to notify REPs of planned interruptions. As in the past, TNMP will appeal to the media to notify the general public in affected locations of planned power outages. As is the current practice, through media contacts, customers will be advised of expected outage durations. In addition, special consideration will be given to Life Support Customers and Critical Customers. Critical Customers’ loads include utility operations such as water and sewer operations, which affect the public interest.
