What prevents people from making false or malicious assertions in their claims?
We have taken a number of precautions to protect both sides of any claim. First, no claimant uses the site anonymously: all must register and verify their information with a credit card. This eliminates filing claims under aliases and discourages false or intemperate statements. Next, claimants have an investment in the process: in order to file a claim users either pay membership dues or a use fee. This reduces the likelihood of trivial or nuisance claims, or multiple filings for the same offense. Third, all claimants must accept a user agreement that confirms the validity and truth of the information they provide and requires them to take full responsibility for it. Finally, counter-parties to a claim have the opportunity to respond to claimant assertions, disagree with any or all statements made, and refute anything they believe to be false or misleading.