What prerequisites help groups make good decisions and solve problems?
• Whereas decision making refers to the passing of judgment or making up your mind, problem solving is a complex process in which groups make multiple decisions while trying to solve a problem. • Groups should take steps to prevent groupthink, which results in the deterioration of group effectiveness as a consequence of in-group pressure. • The first and most important task for all groups is to make sure that all members understand and support the group’s common goal. Group members should determine whether they are trying to answer a question of fact, conjecture, value, or policy. • In addition to being well-informed, groups need clear procedures that specify how they will make decisions and solve problems.
