What precautions should I take, related to hard drives and data, before I return my Drobo unit?
Before you deliver your product for warranty service it is your responsibility to keep a separate backup copy of the system software, application software and data, and disable any security passwords. You will be responsible for reinstalling all such software, data and passwords. Data Robotics and its Authorized Resellers are not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-Data Robotics product or part not covered by the standard warranty. Recovery and reinstallation of system, application software, and user data are not covered under the standard warranty.
