What precautions are taken to protect personal contact information stored in the AlertOC system?
AlertOC is a service powered by Connect-CTY®, a product of Blackboard Connect, Inc. (BCI). Your county/city government and BCI take citizen security and privacy concerns seriously. Policy and contract agreements have been put into practice that prohibit AlertOC contact information from being shared, sold, traded, leased or loaned to outside parties. Staff access to citizen contact information is limited and approved at many layers. Citizen provided contact information transmitted through the web-portal is sent over a secure connection. From a technical perspective, BCI utilizes multiple physical and virtual layers of firewalls to maintain data security. Data is hosted in state-of-the-art facilities which require photo identification, thumb-print recognition, keyed access, and are continually staffed with full-security personnel. All data is encrypted prior to being placed on tape for offsite storage. BCI also retains an external, independent security firm to perform annual security aud
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