What precautions are taken to protect personal contact information stored in the Alert-Fairfield County system?
Alert-Fairfield County is a service powered by Twenty First Century Communications, Inc. (TFCC). TFCC takes your privacy and security very seriously. A contract is in place that prohibits Alert-Fairfield County contact information from being shared, sold, traded, leased or loaned to outside parties. Access to citizen contact information by City or County personnel is limited and approved at many layers. Citizen-provided contact information transmitted through the web‐portal is sent over a secure connection. TFCC uses multiple physical and virtual layers of firewalls to maintain data security. Data is hosted in state‐of‐the art facilities which require keycard and password recognition, and are staffed around the clock with full‐time TFCC personnel.