What practices around receiving and reporting test results can help reduce allegations of a failure to diagnose colorectal cancer?
Provide pertinent clinical information for the gastroenterologist/specialist request form. • Request that all abnormal findings be communicated directly by the specialist to the clinician of record. • Document telephone conversations regarding the reported results. • Review and sign all test results before they are filed in the record. • Create a system to track ordered tests and outside referrals to ensure notification of test results and referral outcomes. • Request written copies of all results, including those conveyed orally.
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