What policies and procedures are followed at a Credit Union Shared Service Center?
The policy and procedures used at the Credit Union Shared Service Centers may be different than those of MCT. Since the Shared Service Center operates for many different credit unions, standardized policies and procedures are used. Some of them include: A valid picture driver’s license or state ID card is required for all cash back transactions and balance inquires. A voucher should be completed before approaching the teller window for all withdrawals, deposits, transfers and loan payments. Hold and check acceptance policies may differ from those of MCT. The maximum amount of cash returned to any member each day is $750. Larger withdrawals are paid in the form of an official check. The member must know the name of their credit union and account number.
