What photo formats are accepted and how large can photos be?
A. Photos must be less than 2MB and in one of the following formats: jpg, gif, bmp, tif. One way to reduce the size of your photo is to crop and reduce its dimensions using photo-editing software. Many digital cameras come with photo-editing software or you can click here for some tips on how to minimize your photo. Please let us know if you continue to experience difficulty and our customer service team will look into the matter.