What personal requirements does the operation of a Tim Hortons Restaurant place upon the Franchisee?
This business is a most demanding one. It requires and responds to personal attention. It is most important that you personally be involved with all facets of the business, and that you reside in the United States, within a 30 mile radius of the restaurant. You must be able to operate your restaurant in accordance with Tim Hortons standards of service, quality and cleanliness. You must set the example for your employees to follow. These demands require not only a firm personal commitment to the business, but at least initially, many, many long hours. The new franchisee should provide a substantial amount of personal manual labor, especially during the first year of operation. You should be prepared and have the ability, if necessary, to do any and all tasks for your restaurant, including production, if needed. In addition to production skills, you must also understand and be able to perform all of the sales and maintenance functions required to ensure successful restaurant operations.
