What payment methods are accepted?
We accept Visa, Mastercard, American Express and Discover cards for payment. Your card information will be transferred safely via our secure server, which encrypts all submitted information. You can also pay with a cashier check, money order or government / business checks in U.S. dollars as payment. Select the right method when you enter your information to check out from your shopping cart. Once you have fully submitted your order, you will be provided with detailed instruction including your order summary and check mailing address. Just print out the instruction and mail it together with your cashier check, money order or personal check to the address on it.
• How do I know that the payment is secure? When accessing our payment pages, you will see a small padlock at the bottom of the status bar (to see this, make sure you have checked View/Status Bar in your browser). You can also right click on the payment page and then select ‘Properties’. The URL displayed will begin with ‘https’; ‘s’ stands for security. • What happens if I am a member and can’t remember my password? No problem. From the homepage, on the left side, under “My Account” press the button, follow the directions to have your password emailed to you. • If I am unhappy with my membership, can I get a refund? If you are not satisfied with your membership, we will refund your monthly subscription. Please send your request within 3 days of becoming a member to customerservice@dressagetrainingonline.com. • How do I cancel my membership? Please send an email to customerservice@dressagetrainingonline.com, asking to cancel your membership. Please do this before the last 2 days of you
