What payment methods are accepted?
You can make a payment with your checking account by providing your bank routing and account number located at the bottom of one of your checks. • Can I make a payment greater than my regular monthly payment amount? Yes, simply type in the amount of the payment you wish to pay instead of your regular monthly payment amount. To pay, click on the ‘Pay Now’ button under the statement section. • How will I know if my payment was successful? After submitting a one-time payment, you will receive an email with the status of your payment. Payments made online show up in Astound Web Self Care usually within 24 hours under the ‘Unbilled Transactions’ link. • What if my bank routing number does not work? If the bank routing number does not work, the number may not match the bank routing number in the billing system. In this case, you will need to speak to a Customer Service Representative for initial setup. (This only needs to be done one time.
You have the most efficient payment methods on the Internet at your disposal: VISA Mastercard American Express If you have not found the answer to your problem please click here to ask your question directly to customer support. If your problem concerns a purchased game you will receive an answer within 48 hours. Please note: customer support is exclusively via E-Mail.
