What paid support options are available to Zoomify customers?
Zoomify Enterprise customers currently receive one year of priority phone and email support as well as one year of free product maintenance (full integer version upgrades in addition to interim point-release updates). Additional years of priority support are available by contacting us at our Support email address. Zoomify is interested to hear about your support needs above and beyond installation, up-and-running, and other such basic needs. We are reviewing possible enhanced levels of support that may be provided in the future on a paid incident basis. We welcome your suggestions.