What organizational functions should have a vote in a gate score?
High-performing businesses are twice as likely as low-performing businesses to employ cross-functional teams in generating gate scores. That said, what functions should be involved inside of any given company depends on the company’s organizational structure and who has a stake in the relative and ultimate success of a project. Typically, this includes nearly every function over the lifecycle of the product. Core functions that are always included are marketing, R&D / engineering, finance, supply chain, manufacturing operations, quality control, and legal. In certain instances, regulatory and/or clinical affairs may also be involved. Our recommendation is that creation of the gate score be driven at the project team level and that it be arrived at by consensus building. Do you find a different degree of complexity when developing products vs. services? Do the metrics change considerably? Each business model has its own complexities that need to be considered. However, we believe that t
