What options do I have to work out really difficult issues with school officials short of a Due Process hearing?
No one wants things to go so badly that they end up in a Due Process hearing. Having to resort to that means things have gone very wrong. One option short of a Due Process hearing is mediation. The University of Delaware sponsors a program called Special Education Partnership for the Amicable Resolution of Conflict (SPARC) www.ipa.udel.edu/crp/sparc-mediation.html. Federal law requires States to offer a mediation program as an option when a Due Process complaint is filed. SPARC is the program Delaware set up to meet this requirement. Delaware offers SPARC’s services as a mediator before a Due Process complaint is filed. While this looks like a good program, this PTA does not have direct experience with it. Like any negotiation, you need to keep all your options open, including Due Process, in order to maximize your influence on the outcome.