What options do I have if I enter the wrong date on my railpass?
A Care must be taken to enter the correct date. If it is entered incorrectly, you will lose that day of your pass and have to enter the correct date in the next available space. Q What should I do if I receive the wrong pass or if I want to change my pass? A You may contact our office on 1-800-700-0790 and explain the mistake. You will need to mail your pass (certified or registered mail) to: Vagabond Tours PO Box 227 Tennent, NJ 07763. If you choose to exchange your pass for one of greater or equal value, a full refund will be credited to your charge account. If you choose to downgrade or return your pass unused (it must be unvalidated) an 85% refund will be credited to your account. A validated and/ or used pass is neither refundable nor exchangeable.
