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What options are there if a requester asks for a large number of records? Does the records custodian have a total of 12 days to complete the request?

April 26, 2017asks custodian days large Options records requester total

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What options are there if a requester asks for a large number of records? Does the records custodian have a total of 12 days to complete the request?

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Yes, but only if the records custodian gives the requester written notice within the first five business days of the request. The notice must explain why it is impossible to fill the request within the five-day period. It is a violation to take seven additional days to complete the request without notifying the requester within the first five days that extra time is needed.