What options are there for bill assistance within Texas Power instead of going to outside agencies?
Texas Power strongly recommends the use of outside agencies for financial assistance since they offer a variety of options as well as having a larger financial backing by several government agencies. Nevertheless, within Texas Power we do offer payment arrangements and deferments, subject to qualification. For short-term financial assistance as well as a deferral agreement for a longer term option for eligible account holders, you may contact the payment arrangements department for eligibility requirements.
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