What options are available when other institutions ignore requests for information by being evasive or completely non-responsive?
A. The board’s Principles of Good Practice for Credit Transfer states that the transfer process should be efficient, predictable, and sensitive to student needs. Being evasive or non-responsive to requests from other institutions is not acceptable. The appeals process outlined in the state’s credit transfer guidelines encourages institutions to appeal to COTA when another institution’s practices are out of alignment with the state’s guidelines.
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