What occurs if Clean Access Agent gets blocked by McAfee?
A. The issue is that Clean Access Agent gets blocked by McAfee thinking that the webagent setup program (webagentsetup-win.exe) is a trojan. A workaround for this issue is to modify the method that clients download to exclude the ActiveX applet and strictly utilize the Java component. This can be set on the CAM using the User Pages – Login Page – edit – Web Client(ActiveX/Applet) – Java Applet Only. Or, the user can use any other browser, preferably Firefox. Q. I have freshly installed the Windows 98 system. When I go to install the 3.2.0 Cisco Clean Access Agent client on the machine I get prompted to update the installer. However, as soon as the Cisco Clean Access Agent attempts to update the installer I get the “The provided instmsi upgrade executable ‘C:Windows\Temporary Internet Files\Content.IE5\KXERWHYB\InstMSIA[2].exe’ is invalid” error message. How do I fix this? A. Install the full version of the Cisco Clean Access Agent 3.1.3 or 3.2.0 (greater than 5 Mb).
Related Questions
- I have Windows Vista or Windows 7, and everytime I start my computer I have to give the Clean Access Agent permission to run, is this normal?
- I live in Rockhurst off campus housing, or in another off campus residence. Do I need the Clean Access Agent?
- What occurs if Clean Access Agent gets blocked by McAfee?
