What obligations apply to airtime providers?
12.1 Airtime providers which typically sell airtime acquired from GSM networks to individual and corporate end-users are providers of public electronic communications services. As a result they will be subject to the general conditions that apply to such providers. They will be required to offer contracts (see FAQ 1); they may be directed to publish information on their quality of service (see FAQ 2). Additionally, if they serve domestic or small business (see FAQ 5) users they will be required to comply with codes of practice (see FAQ 3) and will need to have a dispute resolution scheme (see FAQ 4). Finally, in common with other communications providers they will be subject to a set of numbering obligations (see FAQ 11). 12.2 Airtime providers will normally be providing publicly available telephone services (PATS) which customers rely on to make and receive national and international calls as well as being able to call the emergency services.
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