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What notification obligations does a service provider have if it suffers a breach involving personal information of its customers?

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What notification obligations does a service provider have if it suffers a breach involving personal information of its customers?

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This is the flip-side of the question posed above. Service providers may be hard pressed to argue that they were not in “control” of personal information provided by their customers, and therefore may have an independent duty to notify under the Commissioner and possibly the impacted data subjects. Again, this is less clear than U.S. laws that only require service providers to report the breaches to their customers (a.k.a data owners/licensees; although some have argued that ambiguity exists as to the meaning of data “licensee” under U.S. laws).

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