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What new requirements were introduced into the revised ISO 9001 standard?

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What new requirements were introduced into the revised ISO 9001 standard?

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• Continual improvement • Increased emphasis on the role of top management • Consideration of statutory and regulatory requirements • Establishment of measurable objectives at relevant functions and levels • Monitoring of information on customer satisfaction as a measure of system performance • Increased attention to resource availability • Determination of training effectiveness • Measurements extended to system, processes, and product • Analysis of collected data on the performance of the quality management system What does my organization need to do if it is registered to ISO 9001, ISO 9002 or ISO 9003:1994? ISO 9001:2000 superseded ISO 9001, 2 and 3 as of December 15th, 2003, and registrations to the 1994 versions of ISO 9001, ISO 9002, and ISO 9003 are no longer valid.

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The main new requirements include: Continual improvement Increased emphasis on the role of top management Consideration of statutory and regulatory requirements Establishment of measurable objectives at relevant functions and levels Monitoring of information on customer satisfaction as a measure of system performance Increased attention to resource availability Determination of training effectiveness Measurements extended to system, processes, and product Analysis of collected data on the performance of the quality management system What does my organization need to do if it is registered to ISO 9001, ISO 9002 or ISO 9003:1994? ISO 9001:2000 superseded ISO 9001, 2 and 3 as of December 15th, 2003, and registrations to the 1994 versions of ISO 9001, ISO 9002, and ISO 9003 are no longer valid. You will need to evaluate which specific requirements of ISO 9001:2000 are applicable to the nature of your business and the extent to which your present quality management system (QMS) meets those

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• Continual improvement • Increased emphasis on the role of top management • Consideration of statutory and regulatory requirements • Establishment of measurable objectives at relevant functions and levels • Monitoring of information on customer satisfaction as a measure of system performance • Increased attention to resource availability • Determination of training effectiveness • Measurements extended to system, processes, and product • Analysis of collected data on the performance of the quality management system What does my organization need to do if it is registered to ISO 9001, ISO 9002 or ISO 9003:1994? ISO 9001:2000 superseded ISO 9001, 2 and 3 as of December 15th, 2003, and registrations to the 1994 versions of ISO 9001, ISO 9002, and ISO 9003 are no longer valid. You will need to evaluate which specific requirements of ISO 9001:2000 are applicable to the nature of your business and the extent to which your present quality management system (QMS) meets those requirements. Pro

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