What network support services are available from DCI on a 24×7 basis?
As my company is using a network support service of Network Fish. I find their services excellent. They are providing good support services. With this support services they are providing
- Telephone IT services and support helpdesk
- SLA 15 minute remote support
- SLA 2.5hr on-site engineer response
- Mobile Handset email support
- IT Auditing
- 24/7 Server Monitoring
- 24/7 Network Monitoring
- 24/7 Security Monitoring
- Offsite backup
- Monthly support service reports
They are also providing other support services.
http://www.networkfish.com/it-services/london-it-support-services.html
DCI’s 24×7 Network Support Services include: • Proactive, automatic network monitoring • fast, professional response to problems • Cost-effective service escalation when needed • Remote network support to cut expenses and deal with problems quickly • Help Desk Call Center for expert phone assistance • Affordably priced IT support outsourcing bundles for small and mid-sized companies Does DCI offer network architecture consulting for Apple Mac environments? DCI’s Apple Macintosh IT support experts can help you with a broad array of IT infrastructure issues such as system design off-site and wireless connectivity, internetwork compatibility, security, and new communications solutions such as VoIP and fast mobile Internet access. DCI can show you how to deploy Apples Xserve enterprise servers, Xserve RAID fault-tolerant disk arrays, and Xsan storage area network (SAN) family. DCI can also provide certified experts to support Cisco network appliances. Does DCI offer network monitoring supp
