What needs to be included in a protocol for a live, interactive session?
A live, interactive telemedicine consultation protocol should contain the following general categories of information: • How the consultation is to be scheduled • What information is to be obtained prior to the consultation and how it is to be delivered to the specialist • How and when the connection between the remote site and the specialist is to be made • How the consultation room is to be organized and arranged including the videoconferencing equipment • How the consultation is to be conducted including actions of the provider, telemedicine presenter and the patient • What is to be documented and how it is to be done during the consultation • Following the consultation, what information is to be collected and what actions taken • Who generates the follow up report and how is this delivered to the referring physician.
