What needs to be done if an error message like ‘Invalid email id’ is displayed while using the ‘Forgot Password’ link to get the new system generated login and trading passwords?
Ans: This kind of an error is reflected due to mismatch in the email id you type and the one in our records. You can confirm your registered email id with our CustCare desk. The registered email id and password (which is reset by CustCare) is disclosed to you after the verification. If there is a change in your registered email id you can modify the same by using the ‘My Profile’ link in the ‘Services’ section. Please change your password once you log in.
Related Questions
- What needs to be done if an error message like ‘Invalid email id’ is displayed while using the ‘Forgot Password’ link to get the new system generated login and trading passwords?
- I clicked on the "Confirm my Quest Diagnostics account" link in my email, but received an error message (example: error 403). What should I do?
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