What must a customer provide on the counterfeit report?
The counterfeit report helps Microsoft identify the reseller and type of counterfeit software transaction that took place. The information that is required on the report is as follows: was the copy of Windows software preinstalled, where was it purchased (Web, street vendor, store, etc), reseller name, did you receive a CD and a Certificate of Authenticity (COA), price paid, and date of purchase. The customer must also provide their shipping address so Microsoft can send them a Windows Genuine Advantage Kit for Windows XP CD.
The counterfeit report helps Microsoft® identify the reseller and type of counterfeit software transaction that took place. The information that is required on the report is as follows: was the copy of Windows® software preinstalled, where was it purchased (Web, street vendor, store, etc), reseller name, did you receive a CD and a Certificate of Authenticity (COA), price paid, and date of purchase. The customer must also provide their shipping address so Microsoft® can send them a Windows® Genuine Advantage Kit for Windows XP® CD.
Related Questions
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- What must a customer provide on the counterfeit report?
