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What might cause the ribbon on my 560DL, 850XL/XLE, 4100 Series, or TriMatrix Series (OTC560/OTC850/OTC1050/OTC1450) to stop advancing?

April 26, 2017cause otc1050 otc1450 otc560 otc850 Ribbon SERIES xle

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What might cause the ribbon on my 560DL, 850XL/XLE, 4100 Series, or TriMatrix Series (OTC560/OTC850/OTC1050/OTC1450) to stop advancing?

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The ribbon may be incorrectly installed. Remove and reinstall the ribbon. If the condition persists, the pivot arm may either be out of position, or broken. Check your manual for pivot arm identification and positioning information. If the arm is broken, or the condition persists after a new ribbon is installed and the arm adjusted, call OTC Technical Support for assistance.