What mediation and arbitration services are available to resolve labour/management disputes?
A. The Federal Mediation and Conciliation Service website offers a variety of services to resolve collective bargaining and other related disputes and improve the labour-management relationship in the federal private sector. You will find a list of offices at the following address :http://labour-travail.hrdc-drhc.gc.ca/sfmc_fmcs/chr_hru/index.cfm/doc/english. The Labour Program website provides a number of links to information of interest to those negotiating collective agreements. Services are also available for provincially regulated workplaces. Contact the appropriate provincial government. “Lancaster House: Labour Law on Line” offers a list of provincial government labour departments for all provinces.