What may I do if I am experiencing dificulties accessing a Free File company from the IRS.gov web site?
This problem may be due to your Internet Service Provider, your Internet Security software, and/or your employer’s IT Department blocking expected information in the Web request from your browser. This information is necessary to protect both you and the IRS.gov systems from improper use such as phishing attempts, browser hijacking, and other security threats. If you continue to experiencing this problem, please copy the Web address for the Free File Company by right-clicking on the link and selecting the appropriate option to copy the address. Then, paste the Web address directly into your browser’s address field to access the page directly. You may also check your browser settings, check with your Internet Service Provider, or check with your IT Department to look into why key information is being blocked from your browser to the IRS.gov systems. Unfortunately, due to the many differences between internet browsers and individual computer configurations, we are unable to suggest inter
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