What makes Blackthorn so special compared to my HelpDesk System or Access Database?
Blackthorn has many unique functions that make it unique and ideal for purpose. Confidentiality – Blackthorn has a flexible yet highly secure set of role-based access control and crypto functions that ensure sensitive incidents are only visible and can be managed by specific users. Integrity – Blackthorn is designed from the ground up to provide legal admissability to its output. Everything is audited and mandatory input encourages decision logs. All logs are one-way and encyption prevents even privileged admins from editing incident data. Hashing is used widely to preserve the integrity of evidential items stored in the database. Availability – Blackthorn is a web-based application, so all the end users need is a browser. Its use of MS SQL Server enables hi-availability options. Blackthorn uses messaging widely using different communications methods such as web, email, SMS and SNMP. As incident response experts, QCC have designed Blackthorn in a practical way that enables the user to
