What Makes an Effective Communicator?
Communication competence is the ability to get what you seek from others in a manner that maintains the relationship on terms acceptable to both you and the other person. (p.13) There is no ideal way to communicate Competence is situational (What works in one situation may or may not work in another.) Competence has a relational dimension (were interested in both parties being satisfied.) Characteristics of competent communicators includes: a wide range of behaviors for any situation ability to choose the most appropriate behavior skill at performing behaviors empathy and understanding for the other persons point of view cognitive complexity the ability to develop a number of ways to view an issue or concern. self-monitoring the ability to stand back and watch yourself communicate. commitment to the relationship Intercultural Communication Competence Communication Differences between Cultures: There are subtle differences between cultures related to communication competence. For exampl
