What Makes a Good Supervisor a Great Leader?
Supervisors carry the responsibility of “leading” workers to complete their jobs in a satisfactory manner. While this is a challenging role, it can be rewarding for every member of the work team. To find out what makes a supervisor a great leader, we visited a recent Frontline Supervision class held at Joliet Junior College (JJC). The Will County Medical Associates, S.C. wanted their supervisory staff to learn what it takes to be great leaders. For that reason, they contacted Amy Murphy, director of JJC’s Corporate and Community Services (CCS) for help. “We customized our Frontline program to address their specific needs and schedule,” said Murphy. “It worked out very well for everyone.” Danielle Carpenter, human resource manager for Will County Medical Associates agrees. “Our managers and supervisors have developed better communication skills with each other and their staff members. The favorite team building exercise we had was building a Lego race car. It was an activity that brough
