What makes a good salesperson?
People view sales as un-professional — they picture a stereotypical used-car salesman. And believe me, I’ve been a victim of that type of salesperson. I have been harassed and intimidated in car lots. In fact, I drove a car for 13 years so that I wouldn’t have to go through that horrendous process again. People’s view of salespeople is that they’re pushy, loud, don’t listen, and have no interest in the customer. No wonder no one wants their kids to become salespeople and why most people-even those whose jobs involve selling-do not consider themselves salespeople. Our profession has gotten a bad rap. Yet, when I ask people to think of a really good sales experience they had, I always get the same answers: The salesperson asked good questions, listened to my needs, was respectful, and provided a thoughtful solution. Isn’t this who all of us are? I’ve always felt that my job as a salesperson was to give my clients enough information to make an informed decision. I truly believe that cust
