what makes a company ready (for EDM)?
A reader had an interesting question this week. As a comment to Using decision management to deliver intelligent business performance he asked “What makes a company ready?”. I suspect my closing line “The products are, mostly, ready. Whether companies are is another question…” prompted this. So, what makes a company ready for enterprise decision management – for taking control of its decisions, externalizing them, managing them and improving them? Well we went into this at some length in the Readiness Assessment chapter of Smart (Enough) Systems but I think there are five main things: • How good is your business and IT collaboration and alignment? Decision Services and decision management need the business and IT to work together to define and manage the decision logic. While technology can help, you need the organizational reality to match. In practice this is very varied in most companies so look for opportunities in areas where there is either a good working relationship or at lea