What makes a claim incomplete? What happens if my claims reimbursement form is incomplete?
A claim form is incomplete when it is missing your signature, does not include: proof of payment, or the statement of benefits (showing that insurance paid a portion of your expenses), or the dates of the provider services. If your claim is incomplete, BSI Admin will call you using the phone number on the claim reimbursement form to discuss what is missing and what is needed to complete your request.