What licenses/permits does Massport require if I want to run a shuttle service?
Your first step would be to contact our Ground Transportation Unit (GTU) at 561-1775 for a Massport Ground Transportation operating agreement. They will mail this out to you, and the agreement calls for proof of insurance, operating authority, a list of fleet vehicle, and other pertinent information. Upon signature and approval of your agreement, you can commence operations at Logan, using curb areas as specified by the GTU. Your company would then be billed monthly $1.50 per trip in accordance with the agreement. Massport only regulates shuttle carriers as to their operation at Logan; for operating requirements in downtown Boston you should contact the Department of Public Utilities, Boston Transportation Department, and the Boston police Hackney Division for further guidance.
