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What level of support is provided with Security Blanket Enterprise Edition and Standalone?

April 26, 2017Blanket edition Enterprise level provided security standalone support

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What level of support is provided with Security Blanket Enterprise Edition and Standalone?

1 Answer

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Users who purchase a maintenance contract for Security Blanket are entitled to basic technical support, including installation troubleshooting, bug fixes, functionality upgrades and lock down profile updates. Questions or issues may be reported via email at SecurityBlanket@TrustedCS.com or by phone at 1-866-230-1307. Phone calls are responded to Monday through Friday, from 9:00 am until 5:00 pm ET. TCS cannot be responsible for providing consultative advice on locking down specific environments.