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What level of support does Good offer for various devices?

April 26, 2017Devices good level Offer support various

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What level of support does Good offer for various devices?

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• Supported Devices: Supported devices are those that are available to be used with GMM. Good classifies supported devices as certified and registered. • Certified Certified devices are those that Good QA group has actively tested for a particular release and has certified that it will work. Some low severity issues may possibly exist and will be documented in knowledge base or release notes. • Registered Registered devices are those that are being used by at least 50 users on a particular carrier in that particular country. Bugs that can be proved to be repeatable on certified device/carrier combinations will be escalated through the regular channels. Unsupported devices: Unsupported devices are those that are not recommended to be used with Good. These may include devices that we have little or no information about.