What level of support agreement is required from Microsoft for a customer to receive support when running Windows on Red Hat Enterprise Linux?
Customers with current Microsoft support agreements for Windows Server 2008 will entitle the customer to obtain support from Microsoft. Where an existing agreement is not in place, customers can identify their willingness to purchase ‘per-call’ support. While the customer may contact either the operating system or hypervisor vendor to initiate a support request, active technical support agreements with Microsoft and Red Hat are required to receive support.
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