What level of packet loss is acceptable?
• Obviously, zero packet loss is preferred. This can be achieved on high-quality IP connections. • Packet loss of less than 1% will be acceptable with most users. The user may only occasionally notice the distortion due to packet loss of less than 1%. • With packet loss of between 1% and 2%, the user will become increasingly aware of the distortion due to missing packets. • Packet loss of 2% and higher will cause noticeable and definite distortion. This level of distortion will likely be unacceptable to most users.
