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What level of free service and support is provided by the MSCA?

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What level of free service and support is provided by the MSCA?

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None. • Since no free service and support is provided by the MSCA, what can I do if I encounter problems getting the software installed? • Read the README.doc or README.txt file in the installation CD’s root directory. It may describe conditions that could lead to the problem you’re having. • Go to Microsoft’s support web page at http://support.microsoft.com/ and click on Support Information and FAQs by Product in the left column. Select the product from the list to see if there is a question and answer related to your problem. • Search Microsoft’s Knowledge Base for the same or similar symptoms. Common problems and their solutions or workarounds can often be found here. • Go to the web page at http://support.microsoft.com/ and click on Search the Knowledge Base. • Select the applicable product name. • Indicate that you want to do a keyword search. • Type the error message or appropriate keywords in the Search For box and click on “go”. • See if any of your computer guru friends can as

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None. • Since no free service and support is provided by the MSCA, what can I do if I encounter problems getting the software installed? • Read the README.doc or README.txt file in the installation CD’s root directory. It may describe conditions that could lead to the problem you’re having. • Go to Microsoft’s support web page at http://support.microsoft.com/ and click on Support Information and FAQs by Product in the left column. Select the product from the list to see if there is a question and answer related to your problem. • Search Microsoft’s Knowledge Base for the same or similar symptoms. Common problems and their solutions or workarounds can often be found here. • Go to the web page at http://support.microsoft.com/ and click on Search the Knowledge Base. • Select the applicable product name. • Indicate that you want to do a keyword search. • Type the error message or appropriate keywords in the Search For box and click on “go”. • See if any of your computer guru friends can as

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