What kinds of problems do people bring to the EAP?
All kinds! Think of the range of difficulties you, your family, friends, and coworkers have experienced, and youll have some idea. It doesnt need to be a crisis. In fact, it is often easier to make changes if you dont wait until you feel overwhelmed. What happens at the EAP? The first step, for any individual, is to be heard. An EAP counselor will listen, help you sort out issues, feelings, and goals, and encourage you to make some decisions to begin working towards a solution. Sometimes one or two visits will result in significant changes. Up to six free sessions are offered. Often a referral will be made for additional assistance based on need, personal preference, and health insurance coverage. EAP staff also provides follow-up contact to see if the problem has improved. What about workplace problems? EAP was designed primarily to assist employees with personal problems which are at risk of affecting work performance. However, it is clear that problems in all areas of life may be in
