What Kinds of ‘Normal’ Organisational Behaviour Would You No Longer See?
Here is a series of actions to take if you are committed to creating partnership with others at work: • Draw up a list of the people you deal with in every area of your work: include your immediate team peers, your reports, boss, customers, suppliers, and anyone in the organisational matrix whose work interacts with yours • Mark against the names on your list any that you don’t trust • For each of these people, think about why trust is lacking. Usually something will have happened (or not happened) in the past that has led to this, though sometimes you will be surprised to find no concrete basis at all for your feelings of mistrust • Taking each person on the list in turn, have a face-to-face conversation to resolve the issues and convert the relationship into one based on trust. Don’t stop until trust and partnership are fully present in the relationship Remember – it’s your job to trust them and to create partnership with them. You are accountable, not them, for making it happen!
