What kinds of issues should be considered prior to launching a program?
Instructor qualifications should be carefully analyzed when considering suppliers. While many providers may present an A-Team during the sales cycle the actual training and project mentoring may be conduced by far less qualified individuals and in some cases sub-contractors. While some degree of training can be standardized, specific project and business related issues may not. In that case lack of instructor qualifications may jeopardize the project outcome and in some cases even lead to cynicism in the organization towards the program. Availability of the provider team to aid in project work may also be a worthwhile consideration prior to selecting providers. For consistency purpose it may be of value to ensure a high degree of consistency in the instructors pool. While some training elements are also standard in any six sigma program, the specific tool application may differ widely. Some providers will custom develop supplemental topics specific to the clients business while others